Our story
We help UK organisations choose cleaning partners that deliver.
stern-transact began as a specialist advisory desk inside a facilities consortium. After seeing how often contract decisions were based on incomplete information, we formed an independent consultancy to bring clarity to supplier selection.
Today we support estates teams, procurement leaders, and operations directors across the United Kingdom with a structured, fair approach to cleaning partner decisions.
Why clients call us
- We document the real service risk, not just the tender score.
- We translate operational language for executive stakeholders.
- We advocate for frontline cleaning teams while protecting outcomes.
Leadership
Built by specialists who know cleaning contracts from the inside.
Jasmine Archer
Managing Director. Fifteen years in facilities procurement with experience in national healthcare and transport sectors.
Tom Gallagher
Operations Advisor. Former regional service director who specialises in transition planning and frontline engagement.
Amina Idris
Compliance Lead. Focused on audit readiness, DBS verification, and COSHH-safe practices.
Company philosophy
Decisions should be informed by evidence, not assumptions.
We believe reliable cleaning services require deep understanding of people, processes, and risk. That is why we balance quantitative evaluation with qualitative site intelligence.
Our recommendations are grounded in what happens day-to-day, from shift handovers to stock controls.
What we measure
- Supervisor-to-cleaner ratios and escalation paths.
- Training depth and refresh cadence.
- Cleaning technology adoption and sustainability practices.
- Client reporting and service recovery track record.
Milestones
Key moments in our growth.
2018
Established as a specialised advisory unit supporting public sector tenders.
2020
Launched a dedicated compliance review service for health and care environments.
2023
Expanded into multi-site estates across the South East and Midlands.
Values
What shapes every advisory decision.
Responsibility
We set realistic expectations and hold suppliers accountable to them.
Respect
We prioritise fair treatment of cleaning teams because it drives service consistency.
Transparency
Our clients always understand the reasoning behind every recommendation.
Achievements
Recognised for delivering confident decisions.
We are proud of the outcomes our clients achieve, from improved hygiene scores to stronger service continuity.
Supplier evaluations completed in the last 24 months.
Average improvement in audit readiness across reviewed sites.
Client satisfaction rating based on post-project reviews.
Want to learn how our team can support your next contract decision?
We are happy to outline a tailored approach based on your estates and risk profile.